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Cancellation Policy

Cancellation Policy for accomodation and activity only bookings 

All deposits are non-refundable.

a. If you cancel your booking with us in its entirety, we will levy the following cancellation charges:

i.More than 12 weeks prior to the booking: Loss of deposit only.

ii.12-8 weeks prior to the booking: 50% of total booking value

iii.8-4 weeks prior to the booking: 75% of total booking value.

iv.Less than 4 weeks prior to the booking: 100 % of total booking value.

 

b. If you cancel your booking with us in part, for example by reducing the number of rooms, number of guests attending, we will levy the following cancellation charges:

i.More than 12 weeks prior to the booking: 15% of cost of room or per guest.

ii.12-8 weeks prior to the booking: 50% of cost per room or per guest.

iii.8-4 weeks prior to the booking: 75% of cost per room or per guest.

iv.Less than 4 weeks prior to the booking: 100% of the cost per room or per guest.